Our most comprehensive monitoring package
When wanting to determine radon levels within a property RPmatters can provide assistance through a combination of measuring systems with rapid indicative monitoring that can be used to obtain a “screening” level prior to a definitive long term approved radon measuring system.
The Complete Radon Package is one of the most effective options available for determining the Radon levels with a property.
This package uses the Rapidos® (from Radonova, the global leader in radon measurement), this is a system designed for the rapid measurement of the indicative level of radon in the property over a short period (5-10 days). This is employed alongside the Radtrak2® at the same point, the Radtrak2® is left in place to monitor for 3 months to provide a more accurate, reliable and approved measurement of the radon level within the property. This is then assessed and an annual average radon level determined.
The Complete Radon Package contains 2 x Rapidos® Detectors and 2 x Radtrak2® Detectors. The purpose of this is to have one of each in the main living space and one of each in the main bedroom. All of this will be covered in the instructions that come with the pack.
The Rapidos® is returned after 10 days of exposure and after 3 months the Radtrak2® is returned for processing.
Should you have any additional rooms that you spend considerable time in (e.g. children’s bedrooms) please ensure to order an additional Rapidos® and Radtrak2®.
The detectors are delivered along with simple instructions on correct placement around the property. Among the instructions will be a login for online reporting where you will need to enter your details along with the start and end date and the location of each detector in the property. Alternatively, you may send this information to us along with the detectors at the end of the monitoring period in the supplied return envelope.
Once positioned the Rapidos® detectors should not be moved for the duration of monitoring (up to 10 days). Then on completion the detectors are to be returned for processing. When returning the detectors, you will need to log back into the online server and finalise the date when the measurement was completed.
The same process is followed for the Radtrak2® detectors, once in place should not be moved for the duration of monitoring (3 months). Then on completion the detectors are to be returned for processing. When returning the detectors, you will need to log back into the online server and finalise the date when the measurement was completed.
The start and finish date is used during the analysis of the detectors to accurately measure the levels of radon within the property.
Following the return of the exposed Rapidos® detectors, once in the laboratory, they will be analysed immediately, and a report is produced on your account.
Later in the monitoring, when the exposed Radtrak2® detectors are returned to the laboratory they will be analysed and a report of results is produced, which are then presented on your electronic account (which can be printed at any time should you wish for a hard copy).
Once the detectors have been received at the laboratory the analysis report will be produced within 1-2 weeks and will be emailed directly to you.
Complete Radon Package
When purchasing products on the RPmatters website, a 14 day cancellation period applies according to the applicable consumer legislation. The Customer is entitled to cancel the purchase by giving notice of this within 14 days from the date the Customer or the Customer’s representative received the produce order.
The right of cancellation does not apply should the following conditions be met:
- a product manufactured to the Customer’s specifications or that has otherwise been given a clear personal character;
- a product with a broken seal that cannot be returned because the detector is exposed.
If the Customer wishes to cancel a purchase made via the Website, the Customer shall, before the cancellation period expires, send a clear message to RPmatters at the following email address: Order@RPmatters.co.uk. In the message, the Customer shall state the following;
- His/her name,
- Order number / Invoice number
- Product Type and (were necessary)
- other relevant information.
When exercising the return or cancellation policy, the Customer shall pay for the return freight and shall be responsible for the condition of the product after the Customer received the product and during the return freight.
The product shall be returned no later than 14 days after the date the notice of exercise of the return or cancellation right was given to RPmatters. The product shall be returned well packaged, in good condition and in its original packaging.
If the Customer cancels the purchase, the amount paid by the Customer for the product is returned to the Customer with the corresponding delivery method. The exception is any additional delivery costs resulting from the Customer having selected a delivery method other than the standard delivery offered by the seller.
The seller shall refund the amount soonest, however no later than 30 days after the date on which the Customer’s notice of exercise of the cancellation right was received. The seller may, however, delay the refund until such time as the seller has received the product or the Customer can prove that the product has been returned, such as by showing proof of posting. The refund will be made to the Customer via the payment option selected by the Customer, unless otherwise has been agreed, or an obstacle exists to such repayment.